Our 3-Step Approach

We start by listening — not guessing

Every engagement begins with a deep dive into your business. That means understanding how your team sells, who your ideal customers are, and where your current systems fall short. We'll audit your existing CRM (if you have one), review your lead flow, and identify the biggest opportunities for automation or structure. This isn't a generic intake call — it's a guided discovery that helps uncover gaps you might not even realize are there. Whether you're starting from scratch or trying to clean a messy setup, we’ll meet you where you are — and plan from there.

 

Clear, actionable recommendations

After discovery, we translate what we’ve learned into a clear plan of action. This proposal includes specific recommendations tailored to your goals, along with estimated timeframes, scope, and investment. Whether you're working with a tight budget or want to phase things out, we’ll structure the project to make the most impact, fast. You’ll get transparency on what’s included, what’s optional, and what you can expect to happen first. This phase eliminates guesswork and ensures we’re fully aligned before we build — so you’re never caught off guard by scope, cost, or deliverables.

Tailored solutions, built around your real-world needs

Once we’re aligned, we get to work. This includes setting up custom properties, configuring pipelines, and creating workflows that match how your team actually works — not how the software wants you to work. We take care of user permissions, data hygiene, automation logic, and pre-built integrations. Everything is structured with scale in mind, so as your team grows, your CRM doesn’t need to be rebuilt. You’ll always know what’s been built and why, with documentation and Loom walkthroughs that make it easy to adopt and maintain.

HubSpot that gets better with time.

A great system isn’t static — it evolves. After launch, we stick around to optimize. That might mean creating dashboards for leadership, refining lead scoring, adjusting workflows based on team feedback, or training new hires. You’ll have an expert in your corner who checks in, improves performance, and helps your team actually use what’s been built. Optimization ensures you're not just using HubSpot — you're getting measurable ROI from it. Whether it’s a quick fix or an ongoing retainer, we’re here to keep things sharp, streamlined, and scalable.

From day one, you’ll know exactly where we are in the process — and what’s coming next. At Bravexa, we run projects the way we build systems: clean and transparent. Using tools like Jira, you’ll get visibility into progress without being buried in project management noise. Every task, timeline, and deliverable is mapped out and tracked — so you’re never left wondering what’s done or what’s overdue. We prefer short async updates over long meetings, and use simple, shareable boards to keep you in the loop. Whether we’re building a CRM from scratch or refining a workflow, you’ll always know what’s happening, why it matters, and when it’s getting delivered.

workflow

Evaluation & Visualisation


Let’s Build Something That Works

Whether you’re just getting started or scaling a growing team, we’ll help you get more out of HubSpot — faster and with less stress.